1. Stone Creek Tax Relief, collects personal information

We collect personal information, including but not limited to:

Name, phone number, and email address

Billing information for payments

Tax-related documents and financial data necessary for case resolution

Communications with Stone Creek Tax Relief, including SMS and emails

2. How We Use Your Personal Information

Your information is used for the following purposes:

Providing tax relief services and resolving tax issues

Sending SMS messages for appointment reminders, case status updates, billing confirmations, and IRS deadline notifications

Customer support and responding to inquiries

Internal record-keeping and compliance with legal obligations

3. Who We Share Your Information With

We do not sell or share your personal information with third parties for marketing purposes.
However, we may share information with:

Government agencies as required by law

Payment processors for billing purposes

Third-party service providers essential for case resolution, under strict confidentiality agreements

4. SMS Consent & Compliance

By providing your phone number, you consent to receive SMS messages related to your tax case,
including appointment reminders, payment confirmations, case status updates, and IRS deadlines.
SMS consent is not shared with third parties for marketing purposes.
You may opt out at any time by replying STOP to any message.
Standard messaging rates may apply.

5. Accessing & Updating Your Information

You can request to update or delete your personal information by contacting us at
Help@stonecreektaxrelief.com or calling
310-598-5071.

6. Privacy Policy Updates

We may update this policy periodically. Any changes will be reflected on this page.
We encourage you to review our policy regularly.

7. Mobile Information & Text Messaging

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.
Information sharing to subcontractors in support services, such as customer service, is permitted.

All other use case categories exclude text messaging originator opt-in data and consent.
This information will not be shared with any third parties.

Text messaging originator opt-in data and consent will not be shared with any third parties,
except for aggregators and providers of the text message services.

All the above categories exclude text messaging originator opt-in data and consent.
This information will not be shared with any third parties, excluding aggregators
and providers of the text message services.