Privacy Policy – Stone Creek Tax Relief

Effective Date: February 22, 2025

Website: www.stonecreektaxrelief.com
Contact: Help@stonecreektaxrelief.com | 310-598-5071

1. Personal Information We Collect

We collect personal information, including but not limited to:

Name, phone number, and email address
Billing information for payments
Tax-related documents and financial data necessary for case resolution
Communications with Stone Creek Tax Relief, including SMS and emails

2. How We Use Your Personal Information

Your information is used for the following purposes:

Providing tax relief services and resolving tax issues
Sending SMS messages for appointment reminders, case status updates, billing confirmations, and IRS deadline notifications
Customer support and responding to inquiries
Internal record-keeping and compliance with legal obligations

3. Who We Share Your Information With

We do not sell or share your personal information with third parties for marketing purposes. However, we may share information with:
Government agencies as required by law
Payment processors for billing purposes
Third-party service providers essential for case resolution, under strict confidentiality agreements

4. SMS Consent & Compliance

By providing your phone number, you consent to receive SMS messages related to your tax case, including appointment reminders, payment confirmations, case status updates, and IRS deadlines. SMS consent is not shared with third parties for marketing purposes. You may opt out at any time by replying "STOP" to any message. Standard messaging rates may apply.

5. Accessing & Updating Your Information

You can request to update or delete your personal information by contacting us at Help@stonecreektaxrelief.com or calling 310-598-5071.
6. Privacy Policy Updates
We may update this policy periodically. Any changes will be reflected on this page. We encourage you to review our policy regularly.
For questions or concerns about this policy, email or call us.